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A CCO's Journey of Trials, Celebrations, and Everything In Between

Listen as CCNG partner Aggregage talks with Jeb Dasteel, Former CCO of Oracle and Owner of Dasteel Consulting, as he shares his story and experience as Chief Customer Officer for Oracle.
Recorded May 11 2020 56 mins
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Jeb Dasteel
Presentation preview: A CCO's Journey of Trials, Celebrations, and Everything In Between

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CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience.

This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.

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  • Title: A CCO's Journey of Trials, Celebrations, and Everything In Between
  • Live at: May 11 2020 7:55 pm
  • Presented by: Jeb Dasteel
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