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How to Succeed in Engaging Your Remote Workforce

Join HR industry leaders Melissa Cairns, Sr. Human Capital Consultant at Ascender, and Vanessa Porter, Managing Director of All of You Consulting, as they share insights on employee engagement for your remote workforce.
Recorded Jun 11 2020 30 mins
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Presented by
Melissa Cairns, Ascender; and Vanessa Porter, All of You Consulting
Presentation preview: How to Succeed in Engaging Your Remote Workforce

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CCNG member topics for contact center& customer care professionals
CCNG receives ongoing feedback from our management members in contact center and customer care about the relative hot issues they are most interested in discussing with peers. We bring these Hot Topics to you with regular webcast content provided by our members and partners.

Managing your contact center operations to achieve exceptional customer care in your organization requires access to information about the technology, processes, human capital management, and peer knowledge & experiences. CCNG members share their experience and best practices in how they manage customer care in their enterprise contact center operations to improve the overall customer experience.

This channel features webcast presentations by thought leaders and award-winning operations who cover the key topic areas in this increasingly changing and dynamic field.

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  • Title: How to Succeed in Engaging Your Remote Workforce
  • Live at: Jun 11 2020 7:20 pm
  • Presented by: Melissa Cairns, Ascender; and Vanessa Porter, All of You Consulting
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