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Customer Loyalty - Secrets to Great Service

Julie Silbar, VP Hospitality Solutions for Red Lion Hotels Corporation shares best practices to improve customer loyalty. Why so important and how can we get there...how loyalty can influence the initial purchase and secure loyalty and future revenue.
Julie Silbar, VP Hospitality Solutions for Red Lion Hotels Corporation shares best practices to improve customer loyalty. Why so important and how can we get there...how loyalty can influence the initial purchase and secure loyalty and future revenue.
Recorded Jul 20 2012
26 mins
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Presented by
Julie Silbar, VP Hospitality Solutions - Red Lion Hotels
Presentation preview: Customer Loyalty - Secrets to Great Service
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  • Title: Customer Loyalty - Secrets to Great Service
  • Live at: Jul 20 2012 10:00 pm
  • Presented by: Julie Silbar, VP Hospitality Solutions - Red Lion Hotels
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