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Customer Loyalty - Secrets to Great Service

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Julie Silbar, VP Hospitality Solutions - Red Lion Hotels
Julie Silbar, VP Hospitality Solutions for Red Lion Hotels Corporation shares best practices to improve customer loyalty. Why so important and how can we get there...how loyalty can influence the initial purchase and secure loyalty and future revenue.
Jul 20 2012
26 mins
Customer Loyalty - Secrets to Great Service
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  • Title: Customer Loyalty - Secrets to Great Service
  • Live at: Jul 20 2012 10:00 pm
  • Presented by: Julie Silbar, VP Hospitality Solutions - Red Lion Hotels
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