Improve Customer Experience on a Tight Budget

Presented by

Lynn Hunsaker

About this talk

Great strides in customer experience improvement are possible with minimal out-of-pocket investment. Most companies have a wealth of untapped resources within. Proven winners both during and after a down cycle are those that embrace a slowdown as an opportunity to strengthen innovation and business processes. This strengthening better aligns offerings and ways-of-doing-business in ways that matter to customers and are hard for competitors to copy. Reap business performance rewards now and well into the future. * Sign-up for ClearAction newsletter! *

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Tips for customer focus and profitability, preventing customer hassles, high ROI on customer data, earning positive word of mouth, and building customer loyalty.