DevOps Culture Shift: Expanding On-Call Responsibilities

Presented by

Todd Vernon, VictorOps Founder & CEO

About this talk

“I just write the code and throw it over the wall. It’s up to Ops to make it work” -- when Devs care only about coding, Ops and customers suffer. “It’s not my job to test code. If there’s a problem, talk to QA.” -- when Ops care only about stability, innovation and customers suffer. DevOps represents cultural change. Whether it’s the change of resistant engineers that don’t want to be on-call or the change of Operations teams to have more empathy towards their counterparts writing code, to the willingness of executives to embrace a culture of automation, measurement and sharing. Organizations must overcome the culture war to be able to approach the agility and productivity that organizations following a DevOps model gain. The faster they can get there, the faster these organizations can take the competitive edge away from traditional enterprises. In this webinar, featuring guest Forrester Research principal analyst Kurt Bittner, we will look at: - The current state of organizations - a separation of Devs and Ops - The how of DevOps - DevOps is a culture, not a product - The benefits of DevOps - happier customers As part of our panel discussion, we will answer the following questions to help you get started building a DevOps culture within your organization: - Why change the status quo? - How do I align two disparate groups? - How do I remove the obstacles that separate Dev and Ops teams? - Will customers see a difference if devs are on call? - Can IT start to think differently?

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