ITSM in 2020 - Three Key Projects for Your Five Year Plan

Presented by

Marcel Shaw, Technical Blogger at

About this talk

The landscape of IT Service Management is rapidly changing unlike anything we have previously witnessed. This session will explore IT trends such as mobility, cloud, IoT, ITAM, social media, B2B, analytics, and how they will affect Service Management over the next five years. Learn how three key projects will help organizations keep up with increased Service Management demand despite shrinking IT budgets.

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (1565)
Subscribers (96842)
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.