Delivering on the Promise

Presented by

Gwenda Connell (Change Manager) and Peter Jones (Business Consultant), Fujitsu

About this talk

Outsourcing your IT support to a new supplier can be an emotional and financial challenge, and has the potential to make or break the service delivered and the relationship between the customer and the supplier. This web cast will discuss how to turn the promises made during the sale into reality, and why aligning design, implementation and delivery together is essential to minimising risk and delivering success.

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (1565)
Subscribers (96877)
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.