CMDB → CMS → SKMS: What’s the problem?

Presented by

Linh C. Ho, Director of Product Marketing at OpTier

About this talk

The problem is too much data, not enough meaningful and actionable information. Data without any context or meaning has limited value. Over the last few years, the perceived answer to managing the wealth of data is the Configuration Management Database (CMDB). According to analyst research, 40-60% of enterprises that adopted a CMDB in the last few years are still struggling. This webcast provides IT service management professionals an alternative approach to achieving quicker value from the CMDB/CMS.

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