Cloud Computing – is ITIL Still Relevant?

You’ve successfully dipped your toes into the DevOps ocean. You have a team or teams empowered to build, deploy and run their applications in the cloud with freedom and innovation. You have very likely hired a specialist DevOps Engineer, or two, to kickstart the process. 

But where do you go from here? How are you able to take this model and empower the wider development teams across your organisation without creating an army of unruly development teams? How do you avoid each team marching to the beat of their own drums, each with a specialist DevOps Engineer and a wholly different approach to automation, governance and security? 

This webinar aims to answer some of these fundamental questions, with practical advice on how to scale DevOps without being swept away. 

About the presenter - Mark Debney, Head of DevOps at 6point6;
Mark is an IT infrastructure specialist with over 20 years’ experience in technology and computer systems. His expertise lies in systems architecture and he has built a number of large-scale high transactional platforms using agile and DevOps methodologies.

Mark is the Head of DevOps at 6point6, a leading technology consultancy, and helps to shape their DevOps offering with a focus on deploying DevOps at scale for Enterprise solutions.

Prior to joining 6point6 Mark spent eight years at BSkyB where he was a Principal Engineer and led the Platform as a Service team, assessing emerging technologies and implementing solutions across the wider DevOps group. Before BSkyB Mark held System Administrator roles at The Prytania Group, Reading Room, AM International and was an Electronics Technician in the Royal New Zealand Navy.

Businesses are being forced to move at a higher speed than ever before, but the challenges are coming thick and fast - namely facing new competition, cost pressures, skills gaps, monitoring and metrics, and understanding and adhering to evolving standards for innovation, quality and reliability. These challenges make Digital Transformation a tricky game to win.

In this session, our panel of experts will discuss how DevOps can make digital transformation easier and help you;

* Deliver business value
* Boost bottom lines
* Give the best customer experience

Join the discussion on and level-up your DevOps game!

Panellists;
Rob Akershoek, Solution Architect, Shell
Prakash Vyas, ITOA Specialist EMEA, Splunk
James Finister, Global ITSM Strategist, Tata Consultancy Services
Dimitri van den Broek, EVP, Strategic Alliances & Co-Founder, ITpreneurs

Moderated by Barclay Rae, ITSMf Board Member and Director, Essential SM

The title is a cynical reference to the hype around Digital Transformation and DevOps. There’s a lot of confusion and you may be wondering what the terms actually mean and what the relationship is between the two. If we look closer, we’ll see that DevOps has much to support Digital Transformation, but that it’s only one of the pieces in the Digital Transformation jigsaw puzzle.

Mark Smalley, Global Ambassador DASA

How to Integrate Vertica and other 3rd party data sources into BVD

Our customer had reached a point where flexible dashboarding and data sources were required for their users for performance over time data. In this presentation we review:

•The Vertica data source and query
•How to connect to that source using a Perl script
•How to post the data to BVD using Perl and curl
•How to manipulate the data channels in BVD

As Agile teams are growing exponentially, companies are looking to adapt new process and tools, to integrate, optimize and manage hybrid (Agile, Waterfall) portfolio of applications. There is a need to increase visibility and collaboration while enabling insight into their organization’s process to maintain governance, avoid compliance issues, deliver quality and optimize resource and investments.

Join this webinar to learn more about:

• Integrated Portfolio Management focus on product development,
including new what if scenarios
• New capabilities to support Enterprise Agile frameworks
• Consolidated time and resource management for Agile and waterfall projects

Speaker: Ramesh Subramaniam
Micro-focus Project and Portfolio Management (PPM) Logging Tips and Tricks: Learn how to get the most out of your logging.conf, discuss logger names per the Micro Focus PPM functional domain and see how creating separate nodes will increase performance.

Speaker: Ricardo Garza
AI FIRST Project Management: How we Augment Project and Portfolio Managers with Micro Focus PPM and Artificial Intelligence: Right now, there is a lot of hype around Artificial Intelligence and Machine Learning; these technologies are going to profoundly disrupt every industry and make most applications SMART in the next 5 years. We have built AI aides around our PPM implementation in order to augment our Project and Portfolio Managers as well as Project Team Members. These tools help them to be more productive and have consistent results. We will Demo some of these features live, and discuss implementation challenges and future work.

Join us for the next upcoming SIG Talk on Thursday, June 21, 2018: https://www.vivit-worldwide.org/events/EventDetails.aspx?id=1112917&group=.

There is a lot of guidance in the IT service management world about designing a proper Metrics
and Measurements Framework; yet without a timely and effective Reporting Framework to sort
this data, convert it to information, and present it in the right format at the right time to the
people that need to know in order to make better decisions and take action, a metrics and
measurements framework will be of little practical use.

In this presentation, Paul will discuss why and how an effective Reporting Framework is essential
to converting metrics into usable information that enables knowledge and improved decision making.

Additionally, we will consider:
• Why reporting should operate at three levels – strategic, tactical and operational
• Four key elements to focus your reporting around
• Why subjective results are just as critical as objective measurements
• How “visible reporting” can drive people performance at all stages of the life-cycle
• Which processes rely heavily on an effective reporting framework
• Common reporting pitfalls, and how to avoid them

Paul will conclude with 10 keys to designing and deploying a high-performance ITSM Reporting
Framework.

Attendees will walk away with an understanding of why a well-designed highly automated
Reporting Framework that utilizes a “balanced approach”, effective graphics, clear targets, real-time
as well as periodic reporting, along with analysis and actionable recommendations, is
essential for IT service management to be effective in delivering quality services, as well as
reporting the value of such services to all stakeholders.

Web Site Monitoring using SiteScope the WebScript Monitor Tool and a LoadRunner Script

Join us for this presentation of the power of a SiteScope Webscript to monitor your websites in a production environment to provide real time checking on a website including interactions ( login, screen validation, etc). Learn how this will also generate alerts to the OPS team when something is wrong.

Join us for the next upcoming SIG Talk on Thursday, June 21, 2018: https://www.vivit-worldwide.org/events/EventDetails.aspx?id=1112917&group=.