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Project Management (PMBoK) and ITSM (ITIL) to Improve Services

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Jerry Kopan, ITSM Project Manager and ITIL Trainer, Mountainview
Part 4 of my continuing presentation on integrating Project Management (PMBoK) and ITSM (ITIL) to improve services.
Nov 17 2010
49 mins
Project Management (PMBoK) and ITSM (ITIL) to Improve Services
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  • Title: Project Management (PMBoK) and ITSM (ITIL) to Improve Services
  • Live at: Nov 17 2010 7:00 pm
  • Presented by: Jerry Kopan, ITSM Project Manager and ITIL Trainer, Mountainview
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