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Next Generation Application Lifecycle Management

Join Stefan Discher of SAP as he presents a webcast titled "Next Generation Application Lifecycle Management - Improve Business Value and Reduce Total Cost of Ownership." He will discuss:
- Rise of Application Lifecycle Management – Trends Pushing Adoption
- Quest for integrated Application Lifecycle Management
- Why ALM matters as well for the Business
- Future Direction of Application Lifecycle Management
Recorded Oct 6 2010 32 mins
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Presented by
Stefan Discher, Director Platform Marketing, SAP AG
Presentation preview: Next Generation Application Lifecycle Management
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IT Service Management

  • Inside ITIL® 4 – the Digital Perspective Nov 5 2019 9:00 am UTC 45 mins
    Mark Smalley, the IT Paradigmologist
    How does ITIL 4 contribute to the digital enterprise?
    What is a digital enterprise, for that matter, and which digital capabilities are required?
    How does the digital operating model contribute to transforming the enterprise?
    What’s the importance of planned and emergent continual improvement in keeping up with dynamic digital demand?
    How is the role of management changing?
    Which resources and practices do ITSM practitioners have at their disposal to co-create value from digital investments?

    This talk will explore these questions and more.
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  • Powering Proactive Problem and Incident Management Jul 18 2019 5:00 pm UTC 45 mins
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  • Service Desk by The Numbers Jul 17 2019 5:00 pm UTC 45 mins
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    HDI conducts comprehensive annual research on almost every aspect of the service desk, from hiring, staffing, and salaries to metrics, frameworks, and technologies. This webinar will explore not only the statistics around the service desk, but what they mean in terms of industry trends and changes. How successful has the “do more with less” approach been? Are service desks hiring, or reducing staff? Is the workload shrinking or growing? What are the top metrics being gathered, and what do they mean?

    Attendees will learn:

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    - What contact channels are being used by customers to get support and request services?
    - What percentage of organizations are hiring for expansion of the service desk?
    - Which frameworks and methodologies are being used?
    - What are some areas where improvement is needed?


    Roy Atkinson is one of the top influencers in the service and support industry. His blogs, presentations, research reports, white papers, keynotes, and webinars have gained him an international reputation. In his role as senior writer/analyst, he acts as HDI's in-house subject matter expert, bringing his years of experience to the community. He holds a Master’s Certificate in Advanced Management Strategy from Tulane University A.B. Freeman School of Business.

    You can find Roy on Twitter: @RoyAtkinson
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    Join ITSM professionals as they discuss the State of the Service Desk.
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    Mark O' Loughling of Cloud Credential Council looks at ITSM and Digital Transformation
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  • ITSM and Digital Transformation Jul 16 2019 10:00 am UTC 45 mins
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    A look at ITSM and Digital Transformation with Simon Dorst and Michelle Major-Goldsmith.
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  • ITSM and Digital Transformation – the Business Benefits Jul 16 2019 8:00 am UTC 45 mins
    Mark Smalley, the IT Paradigmologist
    If we didn’t have IT service management, we’d be in a right mess. But how do you identify and articulate the benefits of ITSM in terms that business people understand?

    Starting with familiar ITSM notions such as utility and warranty, this talk explores how these relate to tangible business benefits such as more sales, higher prices, and lower costs and risks. Is ITSM just about keeping the lights on, and is it just as difficult to relate ITSM effort to business benefits as it is to say how much the cleaner’s broom contributed to last month‘s sales? This talk lets you decide for yourself.
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    Panel of experts
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    Join this BrightTALK panel as Service Management experts discuss and debate the key updates and implementations you need to be aware of.
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    Moshe Lerner, Checkmarx | Yotam Gutman, Cybersecurity Marketing Community
    The increased complexity of software and the need to keep up with fast-paced release cycles create new types of risk in the form of Software Exposure.

    Join this interactive 1-2-1 discussion where product strategist and industry expert, Moshe Lerner will share insights including;

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    - How to manage and reduce application security risk at scale

    Moderated by Yotam Gutman, Founder & Community Manager, Cybersecurity Marketing Community
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  • How We Approached Evaluation of ALM Octane and Now Run Agile Testing Recorded: May 16 2019 60 mins
    Gerd Fladrich, Risang Sidik
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    Join this webinar that will demonstrate how BNP Paribas started and performed evaluation of ALM Octane and is now using the tool to run complete agile testing lifecycles. The testing lifecycle will be presented as a live demo that follows Behavior-Driven Development (BDD) methodology and uses Gherkin notation for defining test suites.

    The testing lifecycle starts with definition of requirements and user stories, heavily builds on test automation and advanced reporting, manages and synchronizes defects across tools, and feeds learnings from testing back into the requirements. It uses an integrated development and testing infrastructure including products like Confluence, Jira, Micro Focus ALM, Micro Focus ALM Octane, Jenkins, GIT, Cucumber, IntelliJ, TestCafe, and others.

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    “Motivation and enthusiasm in employees encourages me to work every day on better cooperation mechanisms leading to even better organisational performance. Experience in DevOps and ITSM transformations with a healthy dose of curiosity, empathic capability makes it possible to make connections within the organisation to realise this"
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  • Title: Next Generation Application Lifecycle Management
  • Live at: Oct 6 2010 3:00 pm
  • Presented by: Stefan Discher, Director Platform Marketing, SAP AG
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