Aligning IT with Business Using the Service Portfolio & Catalog
Presented by
Joshua Barrow - President, Third Sky, Inc.
About this talk
CIO surveys continually reveal that "aligning IT with the business" is a high priority. This presentation investigates how the Service Catalog and Service Portfolio help you achieve alignment. Topics covered include calculating and communicating the value of services and exploring different approaches for aligning services with the business.
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.…