BSM Is Easy: Fall Back in Love with Your Management Investments!

Presented by

Michele Hudnall & Tobin Isenberg, BSM, Novell

About this talk

A single service-impacting event costs organizations 1-2 percent of revenue. IT resources cost organizations 1-2 percent of revenue merely "Keeping the Lights On" - reacting and maintaining. It is easy to begin managing infrastructure as services gaining control over the chaos and aligning to business priorities. Join Tobin and Michele to hear their perspectives. The presentation will cover: •Today's Challenges & the Coming Cloud •What is BSM Really? •What's Not Working •How Do I Get There with What I Have •What Do I Need and What Could it Look Like? Join industry veterans, Michele Hudnall, Solution Marketing Manager BSM and Tobin Isenberg, Director of Product Management; each with 25+ years of industry expertise and experience in this live interactive webcast.

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