Can ITIL, Or Even ITIL v3, Be Truly Delivered Out Of The Box?

Presented by

Nigel Todd, Director, InfraVision Limited

About this talk

An examination of customer stories on the possibility (or otherwise) of delivering ITIL out of the box to your organisation. Is there such a thing as a successful short cut to ITIL alignment? Is it successful and worthwhile or should we stick to the time honoured method of "Bring in the consultant!"? An interactive session on how to align to ITIL.

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