ITSM Product Development - Movers & Shakers in 2011
Presented by
Howard Kendall; Robert Stroud; Patrick Bolger; Swen Conrad; John Murnane; Chad Haftorson
About this talk
Tune in to get a run down of the latest software developments and trends within the IT Service Management industry. Our expert panel will shed some light on a whole host of usefull mobile applications, video, social media standards and the power of agile cloud computing as a way of consolidating a mature IT service management strategy.
Our panelists include:
Chair: Howard Kendall, Founder, SDI
Robert Stroud, ITSM, Cloud Computing & IT Governance Evangelist, CA
Patrick Bolger, Chief Evangelist, Hornbill Systems
Swen Conrad, Senior Director of Solution Marketing, SAP
John Murnane, Senior Business Executive, VMware
Chad Haftorson, Principal Product Manager, BMC Software
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.…