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ITSM Product Development - Movers & Shakers in 2011

Tune in to get a run down of the latest software developments and trends within the IT Service Management industry. Our expert panel will shed some light on a whole host of usefull mobile applications, video, social media standards and the power of agile cloud computing as a way of consolidating a mature IT service management strategy.

Our panelists include:
Chair: Howard Kendall, Founder, SDI
Robert Stroud, ITSM, Cloud Computing & IT Governance Evangelist, CA
Patrick Bolger, Chief Evangelist, Hornbill Systems
Swen Conrad, Senior Director of Solution Marketing, SAP
John Murnane, Senior Business Executive, VMware
Chad Haftorson, Principal Product Manager, BMC Software
Recorded Mar 16 2011 48 mins
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Presented by
Howard Kendall; Robert Stroud; Patrick Bolger; Swen Conrad; John Murnane; Chad Haftorson
Presentation preview: ITSM Product Development - Movers & Shakers in 2011
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IT Service Management

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  • Title: ITSM Product Development - Movers & Shakers in 2011
  • Live at: Mar 16 2011 4:00 pm
  • Presented by: Howard Kendall; Robert Stroud; Patrick Bolger; Swen Conrad; John Murnane; Chad Haftorson
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