ITSM Product Development - Movers & Shakers in 2011

Presented by

Howard Kendall; Robert Stroud; Patrick Bolger; Swen Conrad; John Murnane; Chad Haftorson

About this talk

Tune in to get a run down of the latest software developments and trends within the IT Service Management industry. Our expert panel will shed some light on a whole host of usefull mobile applications, video, social media standards and the power of agile cloud computing as a way of consolidating a mature IT service management strategy. Our panelists include: Chair: Howard Kendall, Founder, SDI Robert Stroud, ITSM, Cloud Computing & IT Governance Evangelist, CA Patrick Bolger, Chief Evangelist, Hornbill Systems Swen Conrad, Senior Director of Solution Marketing, SAP John Murnane, Senior Business Executive, VMware Chad Haftorson, Principal Product Manager, BMC Software

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