How to set up Service Catalogues which actually add business value

Presented by

Steve Morgan, IT Service Management, IT Management and SIAM Consultant, Syniad IT

About this talk

We use the word Service Catalogue interchangeably, to mean both the list of business services and their characteristics, and also the list of things which the business can request from IT. Sure, there is some crossover but we can’t help getting ourselves confused. Join this webinar to learn why we need all these catalogues, and from real-world experience, how we develop them and use them in practice.

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