Leveraging your Service Assets into Lines of Service
Nathan Allchin, Service Strategy Architect, Telefónica O2 UK Limited
About this talk
All service providers are facing the same challenge - how can we leverage our existing capabilities to fulfil what the market demands?
This webinar talks through how service providers can re-evaluate their existing capabilities and then target them effectively at either existing or new customers.
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.…