Release Management in a New Application Environment
Discover the world of release management with John Hardesty. John will highlight some key issues in the context of new application environments.
John will look holistically at all IT areas that need to be addressed within the application change and release management process.
John will look holistically at all IT areas that need to be addressed within the application change and release management process.
Recorded
Jun 16 2011
40 mins
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Presented by
John Hardesty, Release Manager, Ricoh Europe PLC
John Hardesty, Release Manager, Ricoh Europe PLC
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Future of ITSM: without “IT”, “S” or “TS”? Nov 29 2018 4:00 pm UTC 45 mins
Mark Smalley, the IT Paradigmologist and DASA Global AmbassadorWith all this sexy Digital Transformation, Agile and DevOps stuff going on, good old IT Service Management is in a bit of a rut. Somewhere far from the business in the bureaucratic basement, still waging (un)civil IT wars with their archenemies, the evil developers. The IT Paradigmologist explores three escape routes: enterprise-oriented service management, broader but technology-centric IT management, and user-oriented information management. Or staying put and going digital? -
Three Movements in Service Management: ITSM in 2019 Nov 15 2018 1:00 pm UTC 45 mins
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Doug Tedder is the principal of Tedder Consulting LLC, a Service Management and process improvement consultancy. Doug is a recognized thought leader who is equally adept in interactions from senior leadership to day-to-day practitioners. His attention to detail, industry knowledge, emotional intelligence, and the ability to “see the big picture” and make it actionable has resulted in a track record of success in transforming IT organizations into valued business partners.
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About Sanjeev NC;
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How Can ITSM Exist in the Cloud? Recorded: Jul 18 2018 41 mins
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But DevOps practitioners looking to integrate SAST tools into the DevOps pipeline often have questions:
How do I manage false positives?
How do I triage the results?
What happens to new issues identified?
How can I use a tool in my DevOps pipeline?
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- Title: Release Management in a New Application Environment
- Live at: Jun 16 2011 8:00 am
- Presented by: John Hardesty, Release Manager, Ricoh Europe PLC
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