Simple Truths Every Change Manager Should Know

Presented by

Chanin Forsyth, Change Manager, American Greetings Corporation

About this talk

Chanin Forsyth, Change Manager for American Greetings, will provide insight into a few basics she has learned during her time as both ITSM process manager and project manager. She will share guidelines for shifting culture and rolling out change management to an IT staff as well as highlight implementation milestones, key successes and best practices.

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