Integrated Release Management: Best Practices and Common Pitfalls
Swen Conrad, Senior Director - IT Optimization, SAP America, Inc.
About this talk
Per Wikipeadia, “the release management process is a relatively new but rapidly growing discipline … of managing software releases.” And in a recent paper, Forrester Research talks about “…the second phase of the industrialization of IT: a period marked by a cross-process…” approach (June, 2011).
Join this presentation to better understand an end-to-end release management process as it enables a broad cross-process spanning business, IT development and operations (DevOps). The presentation is based on extensive hands-on experience both in consulting and at a Fortune 10 company and shares related best practices and common adoption push-backs, including a discussion on the fit of an agile methodology.
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.…