Get Your Cloud (Service) Strategy Right!

Presented by

Martin Palmgren, IT Strategy and Transformation Executive @ .Communicate

About this talk

As you move to the cloud, ensure that you secure your IT Delivery apabilities with spelled out business objectives to which the IT organisation can deliver with an effective Service Strategy to leverage IT in the execution of the Business Strategy http://www.brighttalk.com/webcast/29211 . Where security is important, and I would think twice on the data that I would choose to put on the cloud, Time to Market and Cost Effectiveness are the critical success factors. Time to Market should not only include “how fast do we get IT services set” but how can we leverage the business strategy execution with IT as we support the end to end delivery of new products / services to market. The impact of Cost Effectiveness can be measured only as Total Cost of Ownership with cost, consumption and chargeback is defined (Cloud Computing: Fluff or Lightening http://www.brighttalk.com/community/it-service-management/webcast/21892 ). We also need to define a clear IT Service Strategy with an “IT Business Model” (“This is how we deliver IT services to the business”) and a “Business (IT) Value proposition” (“This is how we support business objectives with services in a time to market perspective”).

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