Navigating the Risks & Challenges of Implementing IT Projects Pt2

Presented by

Jerry Kopan, ITIL V3 Expert; ITSM Project Manager and ITIL Trainer

About this talk

According to industry statistics, IT projects have a relatively high failure rate. This presentation will describe how to deliver successful IT projects by integrating PMBoK and ITIL. – Brief overview of the relevant differences between PMBoK 3rd and update to 4th Edition relevant to ITIL – Very brief overview of ITIL V2 and V3 Concepts pertaining to Project Management – Risks and challenges caused by the differences between the ITIL and PMBoK frameworks and how they can negatively impact the desired business outcomes – Propose some recommendations for integrating the PMO and ITSM organization to deliver successful IT projects

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