What a Disaster: Working Cloud & ITSM for Business Continuity

Presented by

Ivanka Menken, Co-Founder / CEO, The Art of Service Pty Ltd

About this talk

Vivacious and driven, Ivanka Menken is a successful entrepreneur and the founder of The Art of Service, a fast-growing IT Service Management education company based in Brisbane, Australia. Ivanka is an accomplished speaker and writer whose books, blog and irrepressible charisma and expertise have helped her create a large following around the world. Ivanka is the author of close to one hundred books on IT Management, Service Management and Cloud Computing, including several which have appeared on Amazon bestseller lists. Her innovative ideas and products have changed the way people think about IT Management, Service Management and Cloud Computing.

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