What a Disaster: Working Cloud & ITSM for Business Continuity
Presented by
Ivanka Menken, Co-Founder / CEO, The Art of Service Pty Ltd
About this talk
Vivacious and driven, Ivanka Menken is a successful entrepreneur and the founder of The Art of Service, a fast-growing IT Service Management education company based in Brisbane, Australia. Ivanka is an accomplished speaker and writer whose books, blog and irrepressible charisma and expertise have helped her create a large following around the world. Ivanka is the author of close to one hundred books on IT Management, Service Management and Cloud Computing, including several which have appeared on Amazon bestseller lists. Her innovative ideas and products have changed the way people think about IT Management, Service Management and Cloud Computing.
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.…