Service Management for an Uncertain Economy

Presented by

David Williams of Gartner Group, Al Zollar & Kathleen Shouldis of IBM Tivoli

About this talk

In this webcast on June 16, you’ll hear guest speaker David Williams, Research Vice President at Gartner Group, talk about the top CIO strategies for handling the pressures facing IT organizations David will cover the shifting focus of IT, the emerging top priorities and changing spending patterns caused by drastically reduced budgets. Tivoli General Manager Al Zollar discusses how IBM Tivoli can help reduce costs and get your ROI faster in three key areas: Consolidating management software to increase cash flow, reduce expenses and avoid new costs for new projects. Automating complex tasks and processes in the datacenter for improved operational efficiency Extending asset life and reducing downtime risk Please join us for this special webcast, which serves as an introduction to three subsequent webcasts that delve deeper into the how’s and why’s of how IBM can help you tackle your budgetary challenges.

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