How Fluffy Is Your Cloud?

Presented by

Kenneth Gonzalez, CSMP, Managing Partner, Engaged Consulting, Inc.

About this talk

Among ITSM professionals, “the cloud”, has been a source of fear, uncertainty and disruption, the likes of which hasn’t been seen since Y2K. In the face of this change, IT organizations, technology and consultants have relied on their traditional strengths – technology and process. Unfortunately, the individual practitioner and the organizations in which they work have been practically ignored. With the proliferation of frameworks, national and international standards, methods and approaches, as well as various certificate and certification programs, it can be challenging to choose the right mix of these elements to fit the needs of the organization and those who do the work. Many practitioners are in the unenviable position of having to do their primary job and navigate their own way through this mixed bag of resources to answer important questions like: •What is the right mix of knowledge, skills and abilities required to be successful in this new, cloud-centric world? •How do we evaluate our options? •What is the best fit for future growth and opportunity? In this session, we will directly address what practitioners should do to be better prepared to discover meaningful answers to these questions. We will go beyond the “common sense” connections and identify the key elements required to have you, your team and organization be successful. Please join us for an advanced, practical and engaging discussion on “‘How Fluffy Is Your Cloud?’: Preparing for Success in a Cloud-oriented World”

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (1565)
Subscribers (96839)
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.