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Is ITIL 4 DevOps Ready?

Most IT organizations are currently working on transforming their existing IT delivery processes, with increasing use of Agile development methods (such as SCRUM), Continuous Delivery and DevOps. As a result of this transformation, traditional ITIL service management processes are being challenged for their relevance. ITIL processes are considered to be bureaucratic, slow and not relevant for the new digital ecosystem consisting. ITIL v3 also have some significant gaps as it didn’t cover the actual design and development of IT services (or products).

But now in the beginning of 2019, Axelos introduced ITIL 4.

Does this new version fill in these gaps?
How to combine ITIL and DevOps?
Does the digital enterprise still need ITIL 4?
Or will your DevOps journey fail without a solid service management practice?

This presentation will show how DevOps and ITIL should be combined in order to optimally manage the new digital ecosystem while at the same time being able to meet the increasingly stringent requirements imposed on IT service delivery.
Recorded Apr 10 2019 56 mins
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Presented by
Rob Akershoek, IT Architect, Fruition Partners
Presentation preview: Is ITIL 4 DevOps Ready?

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    With budget pressures increasing and the pace of digital change accelerating, the drive to implement new solutions quickly is growing. Maximising skills and productivity is vital and growing staff confidence and digital dexterity is key to achieving that.

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    Join this expert panel, where DevOps and ITSM leaders share how ITSM and DevOps can work together to achieve superior outcomes. They’ll discuss:

    - Why it’s important that, in the words of opensource.com, DevOps and ITSM ‘call a truce’ - and how this can be done
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  • Live at: Apr 10 2019 3:00 pm
  • Presented by: Rob Akershoek, IT Architect, Fruition Partners
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