Managing the Cloud as a Service

Presented by

Alim Ozcan, Best Practice Consulting; Barry Corless, itSMF UK; Craig McDonogh, ServiceNow; Bill Keyworth, Cutter Consortium

About this talk

In this new cloud-based world, the relevancy of service management is being questioned. However, the reality is that it is not possible to execute a long-term cloud strategy without service management. Join this panel of ITSM experts as they discuss why the cloud must be managed as a service in order to succeed in this new cloud-focused world. Moderator: Alim Ozcan, Best Practice Consulting Panelists: Barry Corless, itSMF UK & Global Knowledge Craig McDonogh, ServiceNow Bill Keyworth, Cutter Consortium

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