Alim Ozcan, Best Practice Consulting; Barry Corless, itSMF UK; Craig McDonogh, ServiceNow; Bill Keyworth, Cutter Consortium
In this new cloud-based world, the relevancy of service management is being questioned. However, the reality is that it is not possible to execute a long-term cloud strategy without service management.
Join this panel of ITSM experts as they discuss why the cloud must be managed as a service in order to succeed in this new cloud-focused world.
Moderator: Alim Ozcan, Best Practice Consulting
Panelists: Barry Corless, itSMF UK & Global Knowledge
Craig McDonogh, ServiceNow
Bill Keyworth, Cutter Consortium