Service Catalog Challenges in a Multi-Vendor Environment

Presented by

Bill Powell, Service Management Executive, Zenetex

About this talk

Providing a service catalog is a high value but always challenging task. It is even more challenging when IT has been outsourced to multiple external suppliers. This presentation will address the base requirements for having an external supplier manage your service catalog as well the unique additional issues that have to be addressed when you have multiple external providers.

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (1550)
Subscribers (96887)
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.