Peter Younghusband, Global Process Owner - Service Asset and Configuration Management at Thomson Reuters
About this talk
Federation and the devolution of authority.
In this IT service management webinar Roger Bennett will provide an overview of the concepts of data federation and the practicalities of implementing a Configuration Management System.
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.…