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Service Catalog – A Practical Approach to Design & Implementation

This service catalog webinar will help attendees to clearly understand:
•The purpose of service catalogs
•Service catalog definitions
•Approaches to their design and practical implementation

Join presenter Mike Kyffin, Technical Business Consultant at Cherwell Softwar
This service catalog webinar will help attendees to clearly understand:
•The purpose of service catalogs
•Service catalog definitions
•Approaches to their design and practical implementation

Join presenter Mike Kyffin, Technical Business Consultant at Cherwell Software in this live webinar. As the former Global Service Desk Manager for Dolby Laboratories, Mike was responsible for the planning and delivery of their corporate service catalog. Mike now uses this practical experience to help companies on a day to day basis with their service catalog design and requirements.
Recorded Nov 16 2011 46 mins
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Presented by
Mike Kyffin, Technical Business Consultant, Cherwell Software
Presentation preview: Service Catalog – A Practical Approach to Design & Implementation
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  • Title: Service Catalog – A Practical Approach to Design & Implementation
  • Live at: Nov 16 2011 10:00 am
  • Presented by: Mike Kyffin, Technical Business Consultant, Cherwell Software
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