Craig McDonogh, Director of Product Marketing, ServiceNow
About this talk
Remember what Napster did to the music industry? It changed the playing field - traditional music media died, to be replaced by cheaper, more accessible music - all available from an online store with an intuitive catalog. Now, you can get music anytime, anywhere, on any device.
It's happening again. Cloud infrastructure is having a similar impact on business computing - no longer are huge on-premise infrastructure investments necessary to support business applications. We can move faster, promise higher-availability, and deliver better quality of service - all at a lower cost than ever before. But if you're doing all this without an intuitive, actionable service catalog - you're missing out on some of the biggest benefits of the cloud. Join us for an informative session discussing why a service catalog is so critical to the success of your cloud initiative.
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.…