Accelerating Automation and Continual Service Improvement

Presented by

Stan Feintstein, President of Project Remedies Inc.

About this talk

Stan Feinstein, President of Project Remedies Inc., discusses and connects accelerating automation, and continual service improvement. While AI applies to tasks that can be performed in nanoseconds, continual service improvement involves processes that take much longer. In this session, Stan outlines: - How to set up a continuous service improvement program - The issues involved with a service improvement program - The importance of AI when setting up a successful and long lasting program - Techniques used to automate processes and capture performance metrics

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