Communicating Service Understanding from the CMDB

Presented by

Paul Dixon, Lloyds Banking Group & David Cuthbertson, Square Mile Systems

About this talk

Lloyds Banking Group implemented a service desk based CMDB over 4 years ago, documenting many 1000s of servers and their service dependencies. The webcast covers practical issues in communicating and visualizing services to CMDB users, as well as the maintenance of the CMDB data. Presented jointly by Paul Dixon of Lloyds Banking Group and David Cuthbertson of Square Mile Systems

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