Are Chatbots Dead? Learn how Chatbots have evolved into Conversational AI

Presented by

Muddu Sudhakar, CEO, Aisera

About this talk

Ninety percent of chatbot projects failed in 2019—yet 100 percent of customers are optimistic about their benefits and are willing to deploy them again in 2020. In this session, we cover the key reasons for the failure of chatbot projects, such as offering robotic & scripted experiences, lack of AI capabilities, and long time-to-value. With the emergence of true Conversational AI, companies can now take advantage of cutting-edge AI that is far more accessible and can deliver tangible business results from Day One.

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