Inside ITSM and DevOps in 2021

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Presented by

Panel of Experts

About this talk

The relationship between ITSM and DevOps has been described as both a match made in heaven and a significant culture clash. However your business sees it, it’s clear that in 2021 businesses need to be firmly on board with both in order to create a winning digital employee experience and deliver to customers efficiently and quickly. Join this expert panel, where DevOps and ITSM leaders share how ITSM and DevOps can work together to achieve superior outcomes. They’ll discuss: - Why it’s important that, in the words of opensource.com, DevOps and ITSM ‘call a truce’ - and how this can be done - Why it’s crucial teams focus more on collaboration and outcomes rather than processes and outputs - Lessons learned from pitting ITSM and DevOps against one another, and how they can transform business cultures - and bottom lines - And more
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