How to break traditional ITSM chains & unlock potential of your IT Organization
Presented by
Jill Mead, Senior Product Agile Coach Manager at U.S. Bank and Erich Selvig, Cloud Digital Strategist at Cargill
About this talk
Jill Mead and Erich Selvig are not foreign to the traditional ITSM stigma. Jill, winning the most painful process award in a Fortune 50 technology organization. Erich, the owner of a product platform where the engineering community created the infamous burning dumpster fire emoji in its honor. Jill and Erich share practical advice on how to align your ITSM organization with DevOps.
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.…