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Managing Service Performance in the Cloud

Rob Ford, Principal Consultant, Metron Technology
Managing the performance and the associated disciplines of Availability, Capacity, Demand and ITSC management were always difficult in the complex and multi-tiered environments that most organisations have. With the rise of cloud technologies (both public and private), managing these dynamic and flexible platforms whilst maintaining an acceptable level of performance and control is challenging. This presentation provides practical advice on the tools, metrics, reports and process improvements required to leverage the benefits of cloud technologies, whilst maintaining the performance that the business needs.
Oct 17 2012
39 mins
Managing Service Performance in the Cloud
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  • Title: Managing Service Performance in the Cloud
  • Live at: Oct 17 2012 10:00 am
  • Presented by: Rob Ford, Principal Consultant, Metron Technology
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