ITIL V3 Financial Management

Presented by

Cassius Downs, Partner: Network Edge LLC, Board Member of itSMF USA

About this talk

Part of providing IT Services and business alignment is the ability to budget for, account for and charge for the services rendered to the business. Hear how ITIL addresses IT financial management and the tools and methods of doing so. Speaker: Mr. Downs is a frequent speaker IT Service Management topics and serves as a board member of itSMF USA www.itsmfusa.org

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