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ITIL V3 Financial Management

Part of providing IT Services and business alignment is the ability to budget for, account for and charge for the services rendered to the business. Hear how ITIL addresses IT financial management and the tools and methods of doing so.

Speaker: Mr. Downs is a frequent speaker IT Service Management topics and serves as a board member of itSMF USA www.itsmfusa.org
Recorded Dec 3 2009 40 mins
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Presented by
Cassius Downs, Partner: Network Edge LLC, Board Member of itSMF USA
Presentation preview: ITIL V3 Financial Management

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  • Live at: Dec 3 2009 10:00 pm
  • Presented by: Cassius Downs, Partner: Network Edge LLC, Board Member of itSMF USA
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