Change Management: a Business Enabler, Not Just a Gatekeeper

Presented by

Alex Pearson, Independent ITSM Consultant, www.SupportThought.com

About this talk

Protecting the production environment from risk is an important function of Change Management, but when is this stifling business? When do previous decisions to eliminate risk affect innovation? And can we live with both? In this presentation you will hear some thoughts on how to build a Change Management facility that delivers value beyond risk avoidance.

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