Better Days thru Better Ways

Presented by

The Donna, Process Improvement Specialist

About this talk

After improving day-to-day processes, one of my customers was able to increase their customer base by 30% while only increasing staffing by 10%. Another customer began a process improvement initiative to increase customer service ratings. In less than a year, their efforts lead them from a miserable 65% to a respectable 87% customer satisfaction rating. Let’s discuss how you can begin your journey to “Better Days thru Better Ways"

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