A, B, G, N and AC are the ABCs of Wi-Fi, representing the evolution of the 802.11 standard in the 2.4GHz and 5GHz spectrums. As the performance and capabilities of devices evolve so, too, must your wireless network.
But with consumer devices evolving so rapidly, how can you be sure your network supports them while ensuring QoS for your most important software, applications and services? The keys lie in the design and optimization of your Wi-Fi network.
Join Xirrus in this webinar and learn:
· ABCs: What 802.11ac support means for legacy devices on the network
· ABCs: Considerations for uplink capacity and backend infrastructure to support various 802.11 standards
· Wi-Fi network optimization best practices for users, devices, applications, capacity and spectrum
RecordedJul 17 201347 mins
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As organisations seek to improve the quality of IT services, perhaps through SIAM or cloud provisioning, the traditional SLA targets and performance measures we hold dear are no longer appropriate.
This talk will look at the common pitfalls and make some recommendations as to measures which will drive the correct behaviours in your internal and external support teams.
“Running IT as a business” is a popular thing to say, but what does it really mean to IT organizations? What are the critical things that IT organizations must do in order to run as a business? How is this different than what IT organizations are doing today?
In this session, Doug Tedder discusses the seven things IT organizations must do to run IT as a business.
Cloud…outsourcing…Platform as a Service…all of these could make IT irrelevant, so how do you prevent this? By providing value every day and by running IT as a Business. Great catch-phrase, but what does it mean? In a nutshell: knowing the services IT is providing, what they cost to operate and whether they provide value, and by staying on the cutting edge of technology even with todays fast pace of change, so that the business you support remains competitive. This webinar addresses the basic building blocks you need to run like a business: defining services and offerings, layering in financial management and charge-backs/show-backs so you understand the costs of these offerings and how to pull it all together in a way that helps you run as a business does, even if it’s only on paper.
Rob Akershoek, Solutions Architect at Shell and part of the IT4IT Forum, discuss the challenges and opportunities of running IT as a business. Running IT as a business is more than finances and cutting cost – it’s about IT quality.
ITSM process expert Ryan Schmierer & IT Service Management technology expert Mike Bombard
Continual Service Improvements and minimizing the impact of Major Incident Management are critical to keeping your business running smoothly and out of the nightly news headlines.
This webinar, presented by ITSM process expert Ryan Schmierer and IT Service Management technology expert Mike Bombard will explore the role technology capabilities and process improvement can play to improve outcomes.
Ryan and Mike will discuss lessons learned from a major healthcare company case study and the challenges this company faced in managing major incidents. They will provide 5 things you can do today to improve major incident management and will discuss how by leveraging capabilities from discovery and infrastructure visualization tools will help your staff gain the insights they need to resolve issues quickly and continually make better-informed decisions.
Robert S. Falkowitz, General Manager of Concentric Circle Consulting
It is increasingly accepted that an organization will deliver better services by agilely improving in a continual, incremental way. Our continual improvement maturity model, based on case studies of multiple organizations, provides a framework for addressing the issues specific to each team, for motivating team members and for providing management with an objective assessment of the progress being made by the organization.
Robert S. Falkowitz, General Manager of Concentric Circle Consulting, has over thirty years experience in information technology and service management. His focus over the past 15 years has been in coaching and training on the use of technology to manage services and the optimization of basic work practices, such as flow, using lean and kanban methods.
James Finister, Global ITSM Strategist, Tata Consultancy Services
James Finister, Global ITSM Strategist at Tata Consultancy Services, prresents his Theory of Constraints overview.
A logical, analytical way of approaching how systems work and how to improve them, James will run through best-practice tools to help you answer key questions, including:
What should I change?
If I change it, what do I change it to?
How do I implement these changes?
Daniel Breston - Principal Consultant, Virtual Clarity & Karen Ferris - Director, Macanta Consulting
We have been saying 'people are our greatest asset' for eons. But have we really demonstrated it?
When organisations are undergoing change that is volatile, uncertain, complex and ambiguous and we need people to change at a velocity never known before, putting people first is an imperative.
If organisations don't do this they will very quickly cease to be relevant in this world of increasing disruption.
In this webinar, Karen Ferris and Daniel Breston discuss why the people side of change is so important and how the organisational change management landscape has changed.
Areas of Focus to Create a Successful SACM Practice
For Citizens Bank, major difficulties were encountered not just in implementing software itself, but in creating a sustainable and successful Service Asset and Configuration Management (SACM) practice. Come and learn 3 key areas to focus on to create and sustain a successful SACM process in order to:
- Provide robust reporting for audit and regulations
- Promote and maintain confidence in the quality of CMS data
- Provide ITSM users with the information they need, when they need it
Join us for the next upcoming SIG Talk on Tuesday, May 17, 2018: http://www.vivit-worldwide.org/events/EventDetails.aspx?id=1089263&group=.
This Vivit SIG Talk session will feature 2 speakers who will share their vast knowledge and experience on SACM Practice and Micro Focus Operations Bridge. Vivit is excited to present this informative SIG Talk on these important topics.
Shown below is an outline of the agenda and topics:
Speaker: Bill Curran
Areas of Focus to Create a Successful SACM Practice: For Citizens Bank, major difficulties were encountered not just in implementing software itself, but in creating a sustainable and successful Service Asset and Configuration Management (SACM) practice. Come and learn 3 key areas to focus on to create and sustain a successful SACM process in order to:
- Provide robust reporting for audit and regulations
- Promote and maintain confidence in the quality of CMS data
- Provide ITSM users with the information they need, when they
need it
Speaker: Kulvinder Singh
Leading The Intelligent Operations with Micro Focus Operations Bridge (OpsBridge): The management of IT Operations in a dynamic and highly scalable MSP environment can be difficult. With the right partner and strong expertise, you can be helped to lead in the “New”. Join Kulvinder Singh from Accenture as he discusses the deployment of OpsBridge as standard within their MSP Platform. Learn the objectives, scope, methodology, and results of their deployment, as Accenture continues to scale and mature this capability with the increasing number of their clients.
Join us for the next upcoming SIG Talk on Tuesday, May 17, 2018: http://www.vivit-worldwide.org/events/EventDetails.aspx?id=1089263&group=.
This webinar is part of BrightTALK's Ask the Expert Series.
If you work in IT Service Management, you need to hear what James Finister has to say about monitoring and metrics tools and best practices.
James will answer questions about:
Why metrics and monitoring is so important
The opportunities they provide
What data to track so that you know the truth about the health of your IT service
How to monitor metrics to drive business value
Which data patterns are good - and which are bad
Audience members are encouraged to send questions to the expert, which will be answered during the live session.
Shown below is an outline of the agenda and topics:
Speaker: Mark Ford
Integrate your SDLC Tools Quickly and Easily with Tasktop Hub: Integrating your Micro Focus tools with other SDLC tools can bridge gaps and facilitate far better communication paths than emails and excel sheets alone. Sure, it would be great to have everyone under the same umbrella, but that’s not always the reality we live in. So why not allow other teams to work on the same Micro Focus ALM Requirement, Test, or Defect from their own SDLC tool? I’ll show you how you can set up a basic Defect synchronization between Micro Focus ALM and Atlassian JIRA for example in as little as 5 minutes using a product from Micro Focus partner Tasktop called Tasktop Hub
.
Speaker: Arvind Namasivayam
Tips and Tricks of Installing, Administering and Using Micro Focus Mobile Center: In this segment you will be introduced to a quick overview on Micro Focus Mobile Center. Arvind will explain some o the challenges that he faced while installing the tool. He will also share valuable tips and tricks on effectively implementing and using Micro Focus Mobile Center.
Join us for the next upcoming SIG Talk on Tuesday, May 8, 2018: http://www.vivit-worldwide.org/events/EventDetails.aspx?id=1089251&group=.
Integrate your SDLC Tools Quickly and Easily with Tasktop Hub
Integrating your Micro Focus tools with other SDLC tools can bridge gaps and facilitate far better communication paths than emails and excel sheets alone. Sure, it would be great to have everyone under the same umbrella, but that’s not always the reality we live in. So why not allow other teams to work on the same Micro Focus ALM Requirement, Test, or Defect from their own SDLC tool? I’ll show you how you can set up a basic Defect synchronization between Micro Focus ALM and Atlassian JIRA for example in as little as 5 minutes using a product from Micro Focus partner Tasktop called Tasktop Hub.
Join us for the next upcoming SIG Talk on Tuesday, May 8, 2018: http://www.vivit-worldwide.org/events/EventDetails.aspx?id=1089251&group=.
Best Practices of Installing, Administering and Using Micro Focus Mobile Center
In this segment you will be introduced to a quick overview on Micro Focus Mobile Center. Arvind will explain some of the challenges that he faced while installing the tool. He will also share valuable tips and tricks on effectively implementing and using Micro Focus Mobile Center.
Join us for the next upcoming SIG Talk on Tuesday, May 8, 2018: http://www.vivit-worldwide.org/events/EventDetails.aspx?id=1089251&group=.
Five years have passed since the BrightTALK panel discussion ‘ITSM in 2013 and Beyond: Everything You Need to Know in 55 Minutes’. This is a reflection on the longevity of these thoughts and a sneak preview of new research about the foundational movements that you should be aware of, and apply more often.
IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.
A, B, G, N, AC: The ABCs of Wi-Fi OptimizationKowshik Bhat, Director of Product Marketing, Xirrus[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]47 mins
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A, B, G, N, AC: The ABCs of Wi-Fi OptimizationKowshik Bhat, Director of Product Marketing, Xirrus[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]47 mins