The Service Catalogue in Disparate Industries/Sectors

Presented by

Vikramaditya S, ITIL & Process Consultant

About this talk

Service Catalogue contents in different industries and sectors vary. If you start working in new industry/sector there is high likelihood that the service catalogue will differ, but there is way to know what to expect in the service catalogue. In this presentation you will be able to understand the techniques to find out possible contents of service catalogue for any sector. About the presenter: Vikramaditya possesses around 24 years experience in IT with varied roles. Vikramaditya has worked for 50+ disparate global industries/sectors/clients such as Banking & Financial Institutes, Investment Banks, Telco & Mobile, Energy & Utilities, Travel & Airline, Government/Public, Consultancy firms, Call Centres, Education and Examination Institutes, Space & Aeronautical, FMCG, Internet Service Providers (ISP), Mapping agencies, Natural disaster units and many others.

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