Sara Lee’s Oracle User Productivity Kit Strategy

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How Sara Lee successfully leveraged Oracle UPK for documenting business process procedures and learning materials for strategic IT implementations. 1. Discuss Change management best practices to ensure user adoption. 2. Examine key benefits Sara Lee has realized by utilizing Oracle UPK.

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Oracle UPK provides a collaborative development environment to create system related assets - the "People to System" documentation. Rapidly produce materials for all phases of the software lifecycle—from test scripts, system process documents, and interactive simulations, to job aids, instructor manuals, and in-application performance support. Create engaging interactive transactional and conceptual content with enhanced sound recording, editing, and playback capabilities to enhance knowledge transfer and ensure best practices. With the ability to produce multiple outputs through a single recording session, Oracle UPK reduces content development time. Oracle UPK is key to increasing productivity and reducing overall software implementation costs. To ensure our customers have access to the best and brightest information on key industry topics, we are delivering presentations from Industry and Product Experts, Existing Customers, and Thought Leaders.