Online Unemployment Enrollment

Presented by

Dan Gallo

About this talk

State-wide unemployment offices have been overwhelmed with benefits applications. If you are managing the journey from manual paper applications to online applications, you need Oracle User Productivity Kit (UPK) to drive user productivity and increase online submissions. Oracle UPK can reduce the cost of enrollment, increase call center productivity and provides better citizen service. Listen to how other public sector organizations are using Oracle UPK.

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Oracle UPK provides a collaborative development environment to create system related assets - the "People to System" documentation. Rapidly produce materials for all phases of the software lifecycle—from test scripts, system process documents, and interactive simulations, to job aids, instructor manuals, and in-application performance support. Create engaging interactive transactional and conceptual content with enhanced sound recording, editing, and playback capabilities to enhance knowledge transfer and ensure best practices. With the ability to produce multiple outputs through a single recording session, Oracle UPK reduces content development time. Oracle UPK is key to increasing productivity and reducing overall software implementation costs. To ensure our customers have access to the best and brightest information on key industry topics, we are delivering presentations from Industry and Product Experts, Existing Customers, and Thought Leaders.