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Tips to Simplify Wi-Fi Troubleshooting

As IT professionals we’ve all encountered them, the dreaded Wi-Fi is not working complaints. You’re peacefully getting some work done at the office and then out of nowhere someone comes in and starts complaining about not being able to connect to the wireless network or about not being able to connect to the internet. These are very common complaints, and both of them can be very annoying since figuring out the root cause of this common wireless network problems can be very time consuming and sometimes difficult. Or is that really the case? Could it be possible that solving this common wireless problems is not that difficult after all? Well, reality is it isn’t. On this webinar we will provide tips and strategies on how to troubleshoot Wi-Fi network connection problems quickly and easily. Join us and learn how to get it done the easy way!

Key Learning Points:

1. How to duplicate the problem

2. What are the most Common User Errors

3. What are the most Common Wi-Fi Network Configuration Mistakes

4. How to collect useful information and what information should you collect

5. How to identify the Root Cause of the Problem

a. Signal Coverage Problems

b. SNR Problems

c. Legacy 802.11 Devices

d. Security

e. Capacity

f. Wired Issues
Recorded Jan 10 2018 58 mins
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Presented by
Julio Petrovitch, Principal Technical Marketing Engineer - Wireless
Presentation preview: Tips to Simplify Wi-Fi Troubleshooting
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  • Tips to Simplify Wi-Fi Troubleshooting Recorded: Jan 10 2018 58 mins
    Julio Petrovitch, Principal Technical Marketing Engineer - Wireless
    As IT professionals we’ve all encountered them, the dreaded Wi-Fi is not working complaints. You’re peacefully getting some work done at the office and then out of nowhere someone comes in and starts complaining about not being able to connect to the wireless network or about not being able to connect to the internet. These are very common complaints, and both of them can be very annoying since figuring out the root cause of this common wireless network problems can be very time consuming and sometimes difficult. Or is that really the case? Could it be possible that solving this common wireless problems is not that difficult after all? Well, reality is it isn’t. On this webinar we will provide tips and strategies on how to troubleshoot Wi-Fi network connection problems quickly and easily. Join us and learn how to get it done the easy way!

    Key Learning Points:

    1. How to duplicate the problem

    2. What are the most Common User Errors

    3. What are the most Common Wi-Fi Network Configuration Mistakes

    4. How to collect useful information and what information should you collect

    5. How to identify the Root Cause of the Problem

    a. Signal Coverage Problems

    b. SNR Problems

    c. Legacy 802.11 Devices

    d. Security

    e. Capacity

    f. Wired Issues
  • Tips to Simplify Wi-Fi Troubleshooting Recorded: Jan 10 2018 64 mins
    Julio Petrovitch, Principal Technical Marketing Engineer - Wireless
    As IT professionals we’ve all encountered them, the dreaded Wi-Fi is not working complaints. You’re peacefully getting some work done at the office and then out of nowhere someone comes in and starts complaining about not being able to connect to the wireless network or about not being able to connect to the internet. These are very common complaints, and both of them can be very annoying since figuring out the root cause of this common wireless network problems can be very time consuming and sometimes difficult. Or is that really the case? Could it be possible that solving this common wireless problems is not that difficult after all? Well, reality is it isn’t. On this webinar we will provide tips and strategies on how to troubleshoot Wi-Fi network connection problems quickly and easily. Join us and learn how to get it done the easy way!

    Key Learning Points:

    1. How to duplicate the problem

    2. What are the most Common User Errors

    3. What are the most Common Wi-Fi Network Configuration Mistakes

    4. How to collect useful information and what information should you collect

    5. How to identify the Root Cause of the Problem

    a. Signal Coverage Problems

    b. SNR Problems

    c. Legacy 802.11 Devices

    d. Security

    e. Capacity

    f. Wired Issues
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    Julio Petrovitch, Principal Technical Marketing Engineer - Wireless
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Ensuring a connected world--one network at a time
NETSCOUT is a market leader in real-time service assurance and cybersecurity solutions for today’s most demanding service provider, enterprise and government networks. NETSCOUT’s Adaptive Service Intelligence (ASI) technology continuously monitors the service delivery environment to identify performance issues and provides insight into network-based security threats, helping teams to quickly resolve issues that can cause business disruptions or impact user experience. NETSCOUT delivers unmatched service visibility and protects the digital infrastructure that supports our connected world. To learn more, visit www.netscout.com.

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