UC&C platforms continue to evolve to satisfy the needs of your business communications and
enhance user collaboration - but how can you keep up and assure service quality as you bring
together multiple vendors, platforms creating these complex, hybrid integrated solutions.
This session explores a framework for managing availability and service quality of multivendor onprem
and hybrid Unified Communications Services such as Skype for Business; Cisco UC ; SIP Trunking;
VoIP; desktop video; video conferencing; and telepresence, and discusses best practices for improving
IT collaboration to reduce management costs and complexity, improve service quality and reduce
MTTR.