IT has traditionally measured and reported on Wi-Fi KPI’s, then tried to determine if the alert really reflects a problem, and then escalated to a Wi-Fi expert. But, does the alert really mean there is a problem affecting users? And, is it actually a Wi-Fi problem or something else in the network?
Join NETSCOUT’s Jason Chaffee as he discusses a new way to monitor Wi-Fi using nGeniusPULSE to:
•DETECT – based on user experience of apps and services
•ISOLATE – isolate fault to Wi-Fi link, network, server, or app. If Wi-Fi, isolate to access point
•DIAGNOSE – address specific issue on specific access points