UC Smarter, with “Visibility without Borders” from NETSCOUT

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Presented by

Ray Krug, Solutions Architect, NETSCOUT

About this talk

NETSCOUT Visibility without Borders, provides key service performance, and security insights into all digital transformation projects such as Enterprise UC&C; Contact Center; and Data Center Transformation to Private and Public Clouds. In this webinar explore how NETSCOUT provides actionable visibility into UC&C Service quality to increase enterprise collaboration and productivity or improve customer service in your Contact Center including: • Discover how NETSCOUT vendor agnostic Service Assurance platform can help minimize downtime, and maximize UC&C Service Performance in Cisco, Microsoft, Avaya Enterprise UC and Contact Center environments • With example customer use cases, learn how wire data, translated into actionable insights, helps solve UC&C problems faster -such as dropped calls and poor audio quality. • Realize UC&C Systems are a complex interconnected set of services, and with holistic visibility of all the moving parts, you can stop the finger pointing and reduce MTTR when troubleshooting issues. • Learn how NETSCOUT provides insights beyond just UC&C, and into all aspects of Data Center Transformation Projects in Private and Public Clouds
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NETSCOUT is a market leader in real-time service assurance and cybersecurity solutions for today’s most demanding service provider, enterprise and government networks. NETSCOUT’s Adaptive Service Intelligence (ASI) technology continuously monitors the service delivery environment to identify performance issues and provides insight into network-based security threats, helping teams to quickly resolve issues that can cause business disruptions or impact user experience. NETSCOUT delivers unmatched service visibility and protects the digital infrastructure that supports our connected world. To learn more, visit www.netscout.com.