Ensuring High Performance Microsoft Teams

Presented by

Ray Krug, Director, Product Marketing, NETSCOUT

About this talk

Microsoft Teams is one of the most popular Unified Communications as a Service (UCaaS) platforms. Teams has become business critical as companies try to keep a dispersed and hybrid workforce connected. Painful performance degradations or poor-quality audio, video, or information sharing can wreak havoc on team productivity. Adding the hybrid workforce into the mix, makes managing and ensuring performance even more complicated. IT Professionals need pervasive visibility to both prevent problems with Teams from happening in the first place and ensure quick resolution in these complex interconnected environments that often requires collecting evidence to share with their service provider or Microsoft. NETSCOUT’s nGenius Performance Management Platform enables IT Professionals to reduce Mean-Time-To-Resolution (MTTR) of Microsoft Teams performance problems in real-time to quickly pinpoint the source of the problem and rapidly restore high quality service. Join this discussion to gain insight on: • How NETSCOUT provides end-to-end visibility into Microsoft Teams performance. • Why we can leverage scalable deep packet inspection capabilities from wherever your users are – even when they move between locations. • Troubleshooting Microsoft Teams issues from an actual customer for R&D, contact center, manufacturing, and business operations intermittently moving between corporate and remote offices. • A demo of NETSCOUT’s solution monitoring voice and video quality that provides the intelligent data needed to identify root-cause of issues in real-time, dramatically reducing downtime.

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NETSCOUT is a market leader in real-time service assurance and cybersecurity solutions for today’s most demanding service provider, enterprise and government networks. NETSCOUT’s Adaptive Service Intelligence (ASI) technology continuously monitors the service delivery environment to identify performance issues and provides insight into network-based security threats, helping teams to quickly resolve issues that can cause business disruptions or impact user experience. NETSCOUT delivers unmatched service visibility and protects the digital infrastructure that supports our connected world. To learn more, visit www.netscout.com.