How to Overcome UC&C and UCaaS Transformations That Impact Quality Performance

Presented by

Jason Chaffee, Senior Director, Product Marketing, NETSCOUT Eileen Haggerty, AVP, Product & Solutions Marketing, NETSCOUT

About this talk

Trends in UCaaS and UC&C transformations have potential for both beneficial and detrimental impacts. Learn techniques and approaches to reduce risk to employee productivity and improve the quality, availability, and performance of your UCaaS and UC&C environments with vendor-independent, end-to-end visibility. Join this discussion and gain insight on: • How collaboration platforms are essential to support current work environments • The importance of quality performance on employee productivity • Recent trends in rising complexity when troubleshooting quality and availability problems for multiple UCaaS platforms • The impact to the business when UCaaS and UC&C problems persist • How vendor-agnostic visibility and deep packet inspection can dramatically reduce time to troubleshoot communications performance and availability problems Learn more about protecting employee productivity with improved visibility for rapid troubleshooting enterprise wide.

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NETSCOUT is a market leader in real-time service assurance and cybersecurity solutions for today’s most demanding service provider, enterprise and government networks. NETSCOUT’s Adaptive Service Intelligence (ASI) technology continuously monitors the service delivery environment to identify performance issues and provides insight into network-based security threats, helping teams to quickly resolve issues that can cause business disruptions or impact user experience. NETSCOUT delivers unmatched service visibility and protects the digital infrastructure that supports our connected world. To learn more, visit